My Oracle Support Banner

E-Fluid: CompanyInfo Element Dissapears After Running Version Application Engine with RESETVERSIONS Run Control ID (Doc ID 2799080.1)

Last updated on AUGUST 12, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.58 and later
Information in this document applies to any platform.

Symptoms

CompanyInfo element disappears after running Version AE with "RESETVERSIONS" run control id.

The issue can be reproduced at will with the following steps:
1. Login in PIA
2. Add to the user "Company Info Administrator" + "Secure Branding Administrator" roles
3. Navigate to root > PeopleTools > Portal > Branding > Define Headers and Footers
4. Open DEFAULT_HEADER_FLUID header and edit the CompanyInfo element
5. Run Version AE and observe the issue in PIA
 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.