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The Employee Search Tool on the 'Request Absence' Page (Manager Self Service) Does not Search Further and Cannot Find the Employees Who are Reporting to Empty Position. (Doc ID 2799380.1)

Last updated on AUGUST 15, 2021

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

If in the cascade of "Reports To" there is an Empty Position (position that has never had an incumbent before), the Employee Search tool on the "Request Absence" page (Manager Self Service) does not search further and can not find the Employees who are reporting to this Empty Position.

The problem is not the Empty Position at position 5, it is that EMP01 reports to an Empty Position and is not in any of the Direct Reports tables. If the first person EMP01 reports to a person then it works fine. That id reports to K0N10002 which is an Empty Position.


The issue can be reproduced at will with the following steps:
1) Navigate to Manager Self Service > Time Management > Report Time > Request Absence
2) Click on Search options
3) Search for Empty Position

Organizational Development > Position Management > Maintain Positions/Budgets > Add/ Update Position Info

Position Number > 11111111 Reports To > K0N10002
Position Number > 11111112 Reports To > 11111111
Position Number > 11111113 Reports To > 11111112
Position Number > 11111114 Reports To > 11111113
Position Number > 11111115 (Empty Position) Reports To > 11111114
Position Number > 11111116 Reports To > 11111115

Workforce Administration > Job Information > Job Data

EMP01 (Position Number 11111111) > Reports to K0N10002
EMP02 (Position Number 11111112) > Reports to 11111111
EMP03 (Position Number 11111113) > Reports to 11111112
EMP04 (Position Number 11111114) > Reports to 11111113
EMP05 (Position Number 11111116) > Reports to 11111115

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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