My Oracle Support Banner

EAP: Fluid Payment Request Center Shows Warning Template Not Found When User Preference Has No Business Unit (Doc ID 2799931.1)

Last updated on AUGUST 18, 2021

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, General

Fluid Payment Request Center shows warning 'Template Not Found' when User Pref has no Business Unit (BU)

ERROR
 

STEPS
 

1. Remove the default business unit from the test user.
  - Navigation: Setup FSCM > Common Definitions > User Preferences > Define User Preferences
  - In DEMO, this can be user VP1

2. Go to the fluid Payment Request Center
  - Navigation: Employee Homepage > Payment Request Center (tile)
  - The user is shown the 'Template not found' error message

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.