My Oracle Support Banner

Ethnicity Data Not Saving Properly on Ethnicity Page Under Campus Community (Doc ID 2801129.1)

Last updated on NOVEMBER 01, 2021

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9 and later
Information in this document applies to any platform.

Symptoms

Ethnicity data not saving properly under Campus Community > Personal Information(Student)> Biographical (Student)> Personal Attributes > Ethnicity

Steps to reproduce the issue:

  1. Navigate to Main Menu>>Campus Community>>Personal Information (Student)>>Biographical (Student)>>Personal Attributes>>Ethnicity
  2. Search and open existing EMPLID e.g. AA0001
  3. Click Add button to add new Ethnicity data (AMIND and HISPA)
  4. Make sure “Person Is Hispanic or Latino” is checked.
  5. Click Save --> Person is Hispanic or Latino checkbox became unchecked and no data got saved on Update on and Updated by field. Also, the original USA row disappeared.

 


 

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.