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E-CLOUD: Get Java Exception: In Cloud Manager When Provisioning PUM Environment (Doc ID 2802253.1)

Last updated on AUGUST 30, 2021

Applies to:

PeopleSoft Cloud Manager - Version 11 and later
Information in this document applies to any platform.


When provision a PUM environment via Cloud Manager, the following failure occurred:

The issue can be reproduced at will with the following steps:
1. Apply updates on an existing Cloud Manager installation
2. Subscribe to download the PUM image
3. Use Cloud Manager to provision the PUM environment




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