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EPY: After Applying TU-21C 'No Matching buffer found for level' error occurred on Update Employee Tax Data Page (Doc ID 2802417.1)

Last updated on AUGUST 27, 2021

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

After applying Tax Update 21C, when trying to open "Update State Tax data" the below error occurred.

ERROR MESSAGE:
----------------------
No Matching buffer found for level

STEPS:
----------------------
1. Add new row in job with Location Change for an Employee. AUTO_TAX_UPDATE is set to ‘Y’ in INSTALLATION.
2. check whether corresponding data is added in “Update State Tax data” Component.
3. In “Update State Tax data”, updated the LOCK IN LIMITS.
4. Delete the newly added row from Job for the same Employee.
5. check whether corresponding data is deleted in “Update State Tax data” Component.

Cause

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In this Document
Symptoms
Cause
Solution
References


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