My Oracle Support Banner

First Operand Of . is Null Error in BNE_OPEN_ENROLL_FL.CONTROLLER.BASEPLANCONTROLLER When Accessing Tile for 1x Plans and Clicking on Overview of All Plans Button (Doc ID 2804043.1)

Last updated on NOVEMBER 02, 2022

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

In Employee Self Services> Benefit Details> Benefits Enrollment when clicking on tile for Plan Type 1X, then clicking on the Overview of All Plans button, the following error occurs:


ERROR
-----------------------
First operand of . is NULL, so cannot access member URLResource
BNE_OPEN_ENROLL_FL.Controller.BasePlanController.OnExecute Name:OpenResource PCPC 3224 Statement:61
Called from:BNE_PLAN_1X_FL.GBL.BNE_ENR_L0_WRK.PB_SUMMARY.FieldChange Statement 3



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Employee Self Services> Benefit Details> Benefits Enrollment
2. Click on the Medical Tile
3. Click on the Overview of All Plans button

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.