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First Operand Of . is Null Error in BNE_OPEN_ENROLL_FL.CONTROLLER.BASEPLANCONTROLLER When Accessing Tile for 1x Plans and Clicking on Overview of All Plans Button (Doc ID 2804043.1)

Last updated on NOVEMBER 10, 2023

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

In Employee Self Services> Benefit Details> Benefits Enrollment when clicking on tile for Plan Type 1X, then clicking on the Overview of All Plans button, the following error occurs:


ERROR
-----------------------
First operand of . is NULL, so cannot access member URLResource
BNE_OPEN_ENROLL_FL.Controller.BasePlanController.OnExecute Name:OpenResource PCPC 3224 Statement:61
Called from:BNE_PLAN_1X_FL.GBL.BNE_ENR_L0_WRK.PB_SUMMARY.FieldChange Statement 3



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Employee Self Services> Benefit Details> Benefits Enrollment
2. Click on the Medical Tile
3. Click on the Overview of All Plans button

Cause

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In this Document
Symptoms
Cause
Solution


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