Error 'Class Row method GetRowset scroll SSF_ITEM_SFP_VW is invalid. (2,270)' When Clicking 'Return' On Item Line View By Due Date Page (Doc ID 2804077.1)

Last updated on JANUARY 26, 2024

Applies to:

Symptoms

When clicking on the Item Line View By Due Date page Return link, the following error displays on the page:

The issue can be reproduced at will with the following steps:

1. Navigate to Student Financials > Charges and Payments > View Payments and open any record.
2. Expand Additional Information and click Item Summary link.
3. Click Refund Details tab.
4. Click the Item Details link.
5. On the Item Line View By Due Date page, click the Return link and the error is returned.

Cause

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