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HCM 9.2: Fluid Employee Service Delegation Tile Cannot be Opened on Small Form Factor: "Tile is not supported on this device" (Doc ID 2804430.1)

Last updated on SEPTEMBER 04, 2021

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


The delivered Delegation Fluid Tile on Employee Self Service Homepage cannot be opened when using any browser Emulator (Internet Explorer, Chrome, Firefox) for iPhone 6/7/8 or 6/7/8 Plus with iOS11.

The following message is displayed within the Tile:

On Desktop and iPad the Delegation Fluid Tile is displayed correctly.

Steps to reproduce the issue:

1. Open for e.g Chrome Browser and Open DevTools by pressing F12 (select the device: iPhone 6/7/8 or iPhone 6/7/8 Plus )
2. Sign to PeopleSoft Application
3. Navigate to Fluid Homepage > Employee Self Service > Delegation Tile

Observe: Within the Tile the following message is displayed: "Tile is not supported on this device"




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