Purchase Order (PO) Dispatch Shows 'Item Total' Overlapping with Footer 'Authorized Signature' (Doc ID 2804784.1)

Last updated on AUGUST 21, 2023

Applies to:

Symptoms

When dispatch the purchase order (PO), the 'Item Total' is overlapping the Footer 'Authorized Signature'. This is happening when the Ship Via code description has the maximum chars.

Steps to Reproduce the Issue:
1. Enable XML Publisher = N under Dispatch Process section
Navigation Set Up Financials/Supply Chain> Install> Installation Options > Product Options > Purchasing link
2. Define Ship Via Code with description having 30 chars.
Navigation Set Up Financials/Supply Chain > Common Definitions > Shipping and Receiving > Ship Via Codes
3. Create items with long ID with 18 cars and description with maximum numbers of chars.
4. Create PO with 10 lines with the above items
Dispatch Method = Print
5. Add PO Line comments
6. Save and Dispatch PO with Print option from header
7. Note the PDF output POPO005 has the PO Dispatch 'Item Total' overlapping with Footer 'Authorized Signature'.

Changes

Cause

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