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EEX9.2: Incorrect OPRID/Date Time Stamp for Cash Advance Attachments using FLUID Approvals. (Doc ID 2805662.1)

Last updated on OCTOBER 18, 2021

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Cash Advance attachments show incorrect entered by (OPRID) and timestamp in FLUID approvals

Replication Steps:
1) Setup up 3 levels of Approval (HR Supervisor, Expense Manager, and Prepay Auditor)
2) Via Employee Self-Service > Travel and Expenses > Cash Advances > Create/Modify 

Create new Cash Advance and add attachments. Save for Later, the Name and Date/Time Stamp belong to the employee that uploaded the file.
3) Submit for approval
4) Sign on as approver and View Attachments for the cash advance through FLUID approvals. Entered by and Update On field for attachments is correct.
5) Approve the Cash Advance.
6) Sign on as next approver and View Attachments for the cash advance through FLUID approvers.
Here is the issue: Entered by and Updated On is now showing information for previous approver.
7) Navigate to classic approval page Travel and Expenses > Approve Transactions > Approve Transactions and view attachments. The Name and Date Time Stamp are for employee that created the cash advance. Approve the cash advance.
8) Sign on as next Approver View Attachments for the cash advance through FLUID Approvers. Entered By and Updated On has been updated and is now showing information for the previous approver.

The user name and date time stamp should not be changed to the Approver name.  In addition the date time stamp of the attachment should not be updated to the current date time stamp.
The information being presented to other users/approvers is inaccurate in terms of who attached the document and when the document was attached.

Cause

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In this Document
Symptoms
Cause
Solution
References


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