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Template Based Hire Template Triggers an Error when submitted: Message: "Missing Benefit Program (Job Effdt: 2021-09-09, Benefit System: BN, Pay System: NA) (100,131)" (Doc ID 2807510.1)

Last updated on SEPTEMBER 17, 2021

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


When using Template Based hire to hire an employee, the transaction is submitted however the following error can be seen on the Transaction Errors Details page:

Steps to replicate the issue:
1. Navigate to Workforce Administration > Smart HR Template > Smart HR Transactions > Smart HR Transactions
2. Select a template and click the Create Transaction button to start a transaction using the Smart HR process.
3. Click the Transaction Status link at the bottom of the page to access the Transaction Status page and view transactions

Notice the error message above is listed.




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