Online Sales Order Entry Save is Taking 3 Minutes to Save and Timing Users Out
(Doc ID 2807660.1)
Last updated on SEPTEMBER 17, 2021
Applies to:
PeopleSoft Enterprise SCM Order Management - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
Online Sales Order Entry Save is Taking 3 Minutes to Save and Timing Users Out.
When they log back in and try again it behaves the same way and they continue trying.
The issue can be reproduced at will with the following steps:
1. Go to Order Management > Quotes and Orders > Create or Update Sales Order
2. Enter with sales order information and save it.
3. Getting timeout issue
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |