Missing Attachments In Supplier Registration
(Doc ID 2808443.1)
Last updated on FEBRUARY 21, 2023
Applies to:
PeopleSoft Enterprise SCM Supplier Portal - Version 8 SP2 and laterInformation in this document applies to any platform.
Symptoms
Files attached by suppliers in the registration are not showing up as attachments to the approver.
The issue can be reproduced at will with the following steps:
1.Submit new supplier registration xxxxxxx(with 1 attachment) from supplier portal for approval.Navigation: Supplier Public Home-->User Registration-->Register As Supplier.
2.Log in as Approver and Review Supplier from Approval tile. Confirm that there is 1 attachment to the registration .
3.As Approver, click Request More Information from Supplier – supplier receives an email notification that more information is needed.
4.As supplier, log into Registration xxxxxxx. Click View Attachment, do not add new row or edit row – click X on the sub-window.
5.Continue and resubmit registration.
6.Log in as Approver to review the registration. Click View Attachment – the attachment file is no longer listed.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |