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Missing Attachments In Supplier Registration (Doc ID 2808443.1)

Last updated on SEPTEMBER 20, 2021

Applies to:

PeopleSoft Enterprise SCM Supplier Portal - Version 8 SP2 and later
Information in this document applies to any platform.

Symptoms

Files attached by suppliers in the registration are not showing up as attachments to the approver.


The issue can be reproduced at will with the following steps:
1.Submit new supplier registration xxxxxxx(with 1 attachment) from supplier portal for approval.Navigation: Supplier Public Home-->User Registration-->Register As Supplier.
2.Log in as Approver and Review Supplier from Approval tile. Confirm that there is 1 attachment to the registration .
3.As Approver, click Request More Information from Supplier – supplier receives an email notification that more information is needed.
4.As supplier, log into Registration xxxxxxx. Click View Attachment, do not add new row or edit row – click X on the sub-window.
5.Continue and resubmit registration.
6.Log in as Approver to review the registration. Click View Attachment – the attachment file is no longer listed.


 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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