E-MCF/CRM: Can CRM Application be Configured to Retrieve Email From Multiple Mail Servers
(Doc ID 2808802.1)
Last updated on NOVEMBER 05, 2021
Applies to:PeopleSoft Enterprise PT PeopleTools - Version 8.50 and later
PeopleSoft Enterprise CRM HelpDesk - Version 9 and later
Information in this document applies to any platform.
Customer site has a requirement to have RB_MAIL_READ process retrieve email from two sources.
1. Exchange 2013 on premise mail server
2. Office 365 online
Question: Can the CRM application be configured to retrieve email from two / multiple sources?
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