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Evidence of Insurability (EOI) for a Life Insurance Plan with Coverage Specified at Employee Level May Be Incorrect in Fluid Benefit Enrollment (Doc ID 2810328.1)

Last updated on SEPTEMBER 27, 2021

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When a Life Insurance Plan with coverage specified at the Employee Level is selected in Fluid enrollment, the ENR_COVERAGE02 Text Message shown below displays.

   <p>Your Per-Pay_period premium rate for this plan is %1 per %2 of coverage.
   <p>You will be required to provide Evidence of Insurability if you choose a
   coverage amount of <br>$200,000 or greater.</p>

The Evidence of Insurability (EOI) message will be displayed even if there is no EOI and, regardless of the amount that triggers it, the amount will always display as $200,000 as it is hard-coded

Steps to reproduce the issue:

     1. Employee navigates to Benefits Enrollment step of Open Enrollment (Navigation: Employee Self Service homepage > Open Enrollment tile, step Benefits Enrollment).
     2. Employee selects the Spouse Life tile.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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