Evidence of Insurability (EOI) for a Life Insurance Plan with Coverage Specified at Employee Level May Be Incorrect in Fluid Benefit Enrollment
(Doc ID 2810328.1)
Last updated on OCTOBER 10, 2024
Applies to:
PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When a Life Insurance Plan with coverage specified at the Employee Level is selected in Fluid enrollment, the ENR_COVERAGE02 Text Message shown below displays.
<p>Your Per-Pay_period premium rate for this plan is %1 per %2 of coverage.
<p>You will be required to provide Evidence of Insurability if you choose a
coverage amount of <br>$200,000 or greater.</p>
The Evidence of Insurability (EOI) message will be displayed even if there is no EOI and, regardless of the amount that triggers it, the amount will always display as $200,000 as it is hard-coded
Steps to reproduce the issue:
1. Employee navigates to Benefits Enrollment step of Open Enrollment (Navigation: Employee Self Service homepage > Open Enrollment tile, step Benefits Enrollment).
2. Employee selects the Spouse Life tile.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |