EEX 9.2: Receiving Error Message (2,268) Class Row Method GetRecord Record EX_ADV_LINE Is Invalid When Trying To Open Cash Advance Reconciliation Page
(Doc ID 2810336.1)
Last updated on SEPTEMBER 27, 2021
Applies to:
PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
An Error Message is being triggered when Users are trying to access the Reconcile Cash Advance page online.
REPLICATION STEPS:
1.- Log into the FSCM Online Application as an Expenses User
2.- Navigate to: Travel and Expenses > Manage Accounting > Reconcile Cash Advance
3.- Perform a search, and find a list of eligible transactions
4.- Select one Cash Advance transaction, and click to open it
5.- The system is throwing an Error Message
ERROR MESSAGE:
Users are unable to manually reconcile existing Cash Advances. As such, unused amount by Employees is left outstanding, and the business cannot offset them, and generate the required Accounting Entries to get reported into General Ledger module.
The system should be able to open properly the Reconcile Cash Advance page, and allow Users to review the Cash Advance transaction selected, update it, and reconcile it if needed.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |