Accessibility : Jaws Does Not Read The Country Codes /Country Descriptions On Addresses Page
(Doc ID 2810358.1)
Last updated on SEPTEMBER 27, 2021
Applies to:
PeopleSoft Enterprise CS Campus Community - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When using the Country Lookup on the Fluid Add Address page , JAWS unable to read the contents of the page. Jaws versions used : 2019 , 2020.
Steps to reproduce the issue :
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The issue can be reproduced at will with the following steps:
1. With screen reader software active, log in to the PIA with Screen Reader Mode enabled.
2. Navigate to the Fluid Homepage > Profile tile > Addresses.
3. Click "Add Mailing Address" or any other address type > Click prompt button on Country field
4. JAWS unable to read Country Codes /Country Descriptions.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |