E-WF/E-MCF: Is it Possible to Set "ReturnPath" Parameter in the SMTP settings? (Doc ID 2810806.1)

Last updated on OCTOBER 01, 2021

Applies to:

Goal

Emails sent from PeopleSoft through Amazon's SMTP server are not reaching multiple recipients due to a security policy. In the target system, the attachment header was analyzed, and found that the "source path" is different from the "return path". Is it possible to configure the return path on the PeopleSoft side?

The following is information provided by Amazon:
Email feedback forwarding destination
When you receive notifications by email, Amazon SES rewrites the From header and sends the notification to you. The address to which Amazon SES forwards the notification depends on how you sent the original message.
If you used the SMTP interface to send the message, then notifications go to the address specified in the MAIL FROM command.
If you used the SendEmail API operation to send the message, then the notifications are delivered according to the following rules:
• If you specified the optional ReturnPath parameter in your call to the SendEmail API, then notifications go to that address.
• Otherwise, notifications go to the address specified in the required Source parameter of SendEmail.
If you used the SendRawEmail API operation to send the message, then the notifications are delivered according to the following rules:
• If you specified a Source parameter in your call to the SendRawEmail API, then notifications go to that address. This is true even if you specified a Return-Path header in the body of the email.
• Otherwise, if you specified a Return-Path header in the raw message, then notifications go to that address.
• Otherwise, notifications go to the address in the From header of the raw message
 

Solution

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