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Counts On the Dependent/Beneficiary Info Tile Are Incorrect (Doc ID 2810853.1)

Last updated on SEPTEMBER 29, 2021

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

The current effective-dated row for a Dependent/Beneficiary ID has a Dependent/Beneficiary Type of "None". On earlier effective-dated rows, if the Dependent/Beneficiary Type was "Dependent", "Beneficiary", or "Both",  it will be included in the Dependent and/or Beneficiary counts on the tile.

Steps to reproduce the issue:

     1. Navigate to Employee Self Service homepage > Benefit Details tile.
     2. Check the counts of dependents and beneficiaries on the Dependent/Beneficiary Info tile.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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