Receipt Header Status Shows Fully Received When Line is Opened After PO_RECVLOAD process (Doc ID 2810854.1)

Last updated on MARCH 06, 2023

Applies to:

Symptoms

Load Receipt Process (PO_RECVLOAD) is not updating the Receipt Header Status as "Open" if one of the Receipt Line status is still in "Open". Header Status remains as "Fully Received", even though the line status is in Open.


Steps To Reproduce the Issue:

1. Create an Purchase Order with AM Business unit and Profile ID. (Main Menu>Purchasing>Purchase Orders>Add/Update PO)
2. Dispatch the PO on the PO header>Dispatch button.(Main Menu>Purchasing>Purchase Orders>Add/Update PO)
3. Load the XML to create receipt for the respective PO in service operation "PURCHASE_ORDER_RECEIPT" handler tester. (Main Menu>PeopleTools>Integration Broker>Service Utilities>Test Service Operation Handler)
4. Run the Load Receipt process - PO_RECVLOAD. (Main Menu>Purchasing>Receipts>Load Receipts)
5. Receipt will be created with Header status as "Fully Received" and Receipt Line Status as "Open". (Main Menu>Purchasing>Receipts>Add/Update Receipts)
6. Save the Receipt in online page without making any change.  (Main Menu>Purchasing>Receipts>Add/Update Receipts)
7. Receipt Header Status will be updated as "Open" since Line status are in Open which should ideally happen after receive load process. Replication Screenshots.

Changes

Cause

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