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Classic Benefit Enrollment When Employee Is Adding or Editing a Dependent and Unchecks Same Address as Employee Checkbox They Receive Error: Class Record method GetField field COUNTRY is invalid. (2,273) (Doc ID 2811698.1)

Last updated on OCTOBER 01, 2021

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Employees using Classic Benefit Enrollment receive a PeopleCode error on the page when editing a Dependent and un-checks the Dependent's Same Address as Employee checkbox.

ERROR
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Class Record method GetField field COUNTRY is invalid. (2,273) EO.CA.Address.OnExecute Name:GetAddressLines PCPC:31971 Statement:518

Called from:EO.CA.Address.OnExecute Name:AddressDisplay Statement:130

Called from:W3EB_DEPBEN_DETAIL.GBL.DEP_BENEF_WRK.SAME_ADDRESS_EMPL.FieldChange Statement:48


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in as a Classic employee and Select Self Service > Benefits > Benefits Enrollment.
2. Select Edit for Medical Plan and Scroll down to dependents and Click Add/Review dependents.
3. Click Add/Edit a dependent or beneficiary.
4. Uncheck the same address as employee checkbox to see the error.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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