Classic Benefit Enrollment When Employee Is Adding or Editing a Dependent and Unchecks Same Address as Employee Checkbox They Receive Error: Class Record method GetField field COUNTRY is invalid. (2,273)
(Doc ID 2811698.1)
Last updated on NOVEMBER 10, 2023
Applies to:
PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
Employees using Classic Benefit Enrollment receive a PeopleCode error on the page when editing a Dependent and un-checks the Dependent's Same Address as Employee checkbox.
ERROR
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Class Record method GetField field COUNTRY is invalid. (2,273) EO.CA.Address.OnExecute Name:GetAddressLines PCPC:31971 Statement:518
Called from:EO.CA.Address.OnExecute Name:AddressDisplay Statement:130
Called from:W3EB_DEPBEN_DETAIL.GBL.DEP_BENEF_WRK.SAME_ADDRESS_EMPL.FieldChange Statement:48
STEPS
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The issue can be reproduced at will with the following steps:
1. Log in as a Classic employee and Select Self Service > Benefits > Benefits Enrollment.
2. Select Edit for Medical Plan and Scroll down to dependents and Click Add/Review dependents.
3. Click Add/Edit a dependent or beneficiary.
4. Uncheck the same address as employee checkbox to see the error.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |