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EEX 9.2: Fluid Travel Authorization Comments Field Can Be Expanded Until Overlapping or Pushing Other Fields From Page (Doc ID 2811706.1)

Last updated on OCTOBER 06, 2021

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Employees have detected that when expanding the Comments field from the Fluid Travel Authorization entry component, (Page EX_TAUTH_FL, Sub Page EX_TAUTH_SBF, Field COMMENTS), the system does not seem to exercise limits to how much it can be dragged, causing overlap of its content onto the Date From and Date To Fields, as well as hiding the Billing Type field underneath of the Details section of the Expense Lines.

REPLICATION STEPS:

    1.- Log into the FSCM Online Application as an Expenses User
    2.- Go to the Employee Self-Service Fluid Homepage
    3.- Click on the Travel Authorizations Tile
    4.- Click on the Add Travel Authorization button
    5.- Define the values of the required Fields, such as Description, Business Purpose, Billing Type, Travel From/To, and Date From/To
    6.- Continue by entering an extensive text/wording into the Comments field
    7.- Drag the corner section of the Comments field eastwards, and downwards, to expand the size of the field, so that the text entered can be readable
    8.- Confirm that the Comments field can be dragged, until overlapping the Date From/To fields, as well as pushing under the Billing Type field, until it disappears from the page

To gather more information concerning this scenario and its related problem, refer to the available Replication Steps PDF Document here linked containing the complete configuration and the replication steps necessary to reproduce the issue.

Once expanded, the Comments field cannot be reset to a smaller size manually anymore, cause the draggable icon is no longer displayed. It forces the User to refresh or save the page, in order for the Comments field to come back to its original size.

The Comments Field should be expandable, but within the limits of the real estate of the page in question, without overlapping on, or pushing aside, other existing Fields.

NOTE: In the images/screenshots/examples mentioned and/or the attached document, user details / company name / address / email / telephone number represent a fictitious sample (based upon made up data used in the Oracle Demo Vision instance).  Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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