When an Employee Drops a Covered Dependent from Plan Type 1X Plan Selects a Different Dependent for Coverage then Changes Plans, the Original Dependent Is Selected Once Again
(Doc ID 2812450.1)
Last updated on NOVEMBER 25, 2022
Applies to:
PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
In Fluid Benefit Enrollment, a dependent has coverage for a Health Plan removed (the check mark is removed). When a new dependent is then added followed by selection of a different Plan, the check mark is restored, setting the dependent as covered once again.
Steps to reproduce the issue:
1. Navigate to Employee Self Service homepage > Open Enrollment tile, Benefits Enrollment step, Health Plan card selected.
2. Delete a dependent from coverage.
3. Add a new dependent.
4. Return to election page.
5. Change benefit plan selected.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |
References |