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Send Correspondence Preview Throws Error "Class Record method GetField field HRS_PROFILE_SEQ is invalid. (2,273) HRS_COMMON.LETTERGEN.LetterManager.OnExecute Name:generateAppLetter PCPC:1711 Statement:33" (Doc ID 2812744.1)

Last updated on OCTOBER 10, 2021

Applies to:

PeopleSoft Enterprise HCM Talent Acquisition Manager - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When trying to send Correspondence through TAM for a new Query-based letter, the page throws an error.

Class Record method GetField field HRS_PROFILE_SEQ is invalid. (2,273) HRS_COMMON.LETTERGEN.LetterManager.OnExecute Name:generateAppLetter PCPC:1711 Statement:33
Called from:HRS_SEND_CRSP.GBL.HRS_CRSP_WRK.HRS_PRVW_CRSP.FieldChange Statement:37


The issue can be reproduced at will with the following steps:
1. Navigate to Recruiting > Search applicants
2. Search for desired applicant, and do action 'Send Correspondence'
3. Enter the contact method and letter type (which should be Query based)
4. Click Preview button

Cause

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In this Document
Symptoms
Cause
Solution


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