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Cancelled Life Event Document Approval Remains in Approval Queue for Cloned Life Event Templates. (Doc ID 2813748.1)

Last updated on OCTOBER 12, 2021

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Cancelled Life Event document approval remains in approval queue for cloned Life Event Templates and the push notification is not clearing off. When trying to access the approval queue using the push notification, the error below occurs:

For delivered templates, the approval requests are deleted and do not have any errors.

Cause

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In this Document
Symptoms
Cause
Solution
References


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