Cancelled Life Event Document Approval Remains in Approval Queue for Cloned Life Event Templates.
(Doc ID 2813748.1)
Last updated on APRIL 12, 2024
Applies to:
PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
Cancelled Life Event document approval remains in approval queue for cloned Life Event Templates and the push notification is not clearing off. When trying to access the approval queue using the push notification, the error below occurs:
For delivered templates, the approval requests are deleted and do not have any errors.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |