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An Error Cccurred while Canceling the Adobe Signature process (Doc ID 2814285.1)

Last updated on OCTOBER 13, 2021

Applies to:

PeopleSoft Enterprise SCM Supplier Contract Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

An error occurred while canceling the Adobe signature process 

The issue can be reproduced at will with the following steps:

Setup : Adobe eSign Configuration 

1, Navigate : Supplier Contracts > Create Contracts and Documents > Document Management
2. Open the Document
3. Click Cancel Signature Process
4. Navigate : PeopleTools > Integration Broker >Service Operations Monitor > Monitoring >Synchronous Services
5. Search Service Operation : AS_AGREEMENT_DELETE
6. Click Error Message


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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