My Oracle Support Banner

E-CLOUD: Backup Never Finishes When Initiated Through Peoplesoft Cloud Manager (Doc ID 2814809.1)

Last updated on OCTOBER 24, 2021

Applies to:

PeopleSoft Cloud Manager - Version 10 and later
Information in this document applies to any platform.


In the Peoplesoft Cloud Manager Environment tile, when clicking on the drop down and perform a backup, the backup is initiated and executed in the OCI console and it completes in the OCI Console, but on the Environment Backup screen, the Backup Status remains in In-Progress.

The issue can be reproduced at will with the following steps:
1. Initiate the backup in the OCI console
2. Verify that the backup is completed in the OCI console
3. Verify the status of the backup in the Cloud Manager environment tiles




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.