EAP: Erroneous 'Duplicate Invoice Detected" Error When Adding Voucher By Supplier Name
(Doc ID 2815003.1)
Last updated on APRIL 28, 2023
Applies to:PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
Duplicate Invoice Checking is setup with the boxes checked for Supplier ID, Invoice Number, and Invoice Date on the Supplier > Identifying Information page. When trying to create a Voucher by populating the Supplier Name and Invoice Number that was on a previous Voucher, receive an error, referencing a Voucher created back in August 2010.
However, if try to create a Voucher by populating the Supplier ID and Invoice Number that was on a previous Voucher, able to add the Voucher without any errors.
Adding a Voucher by populating the Supplier Name should behave the same way as populating the Supplier ID. Should be able to add a Voucher both ways.
Duplicate invoice detected -- see voucher xxxxxxxx for Business Unit yyyyy. Voucher entry is rejected. (7030,22)
1. On the Supplier > Identifying Information page, under Duplicate Invoice Settings, have two rows existing
a. Effective Date = 07/29/2019
Duplicate Inv Indicator = Specify at this Level
Boxes checked for Supplier ID, Invoice Number, and Invoice Date
b. Effective Date = 01/25/2008
Duplicate Inv Indicator = Default from Higher Level
2. On the Payables Option > Vouchering Options 1 page, Duplicate Invoice Checking setup:
a. Boxes checked for Invoice Number and Supplier ID
3. On the Vouchers > Add/Update > Regular Entry > Add a New Value page, enter a partial name in the Supplier Name field
4. Select a Supplier
5. Populate the Invoice Number field with a value that is on a previous Voucher
6. Click Add
7. Above error is received
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