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E-IB/Chatbot: Incorrect Chatbot Setup May Cause the RESTListeningConnector to throw a java.lang.NullPointerException (Doc ID 2816543.1)

Last updated on OCTOBER 27, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.59 and later
Information in this document applies to any platform.

Symptoms

Chatbots were configured on HCM 9.2 PUM39/PeopleTools (PT) 8.59.02. After doing so, when a user attempts to test the chatbot, the following error is found in the Integration Broker (IB) errorLog.html:

ERROR
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Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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