E-PIA: Classic Navigation through the Drop-Down Menu No Longer Works after Upgrade to PT 8.58 (Doc ID 2817085.1)

Last updated on JULY 31, 2023

Applies to:

Symptoms

System hangs on Classic Menu - Drop-Down Menu Navigation

The issue can be reproduced at will with the following steps:

1- Upgrade to PT 8.58.
2- Using the breadcrumb menu (Classic Menu - Drop-Down Menu Navigation), from the Classic Homepage, navigate to any page.
    From the Homepage the breadcrumb menu works fine and the desired page opens.
  
3- Using the breadcrumb menu, navigate to any other page.
    After that first page is opened, accessing any other page, using the breadcrumbs menu, is not working. It just keeps spinning.
  
4- Click the Home button to go back to the Classic Homepage.

5- Using the breadcrumb menu, from the Classic Homepage, navigate to any page.
    From the Homepage the breadcrumb menu works fine and the desired page opens.
  
6- Using the breadcrumb menu, navigate to any other page.
    Then again, accessing any other page, using the breadcrumbs menu, is not working. It just spins.
  

Changes

Upgrade to PT 8.58.14.

Cause

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