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EGM : Grants > Awards > Process Milestone Notification (GM_MILE_NOTI ) Or Notify Button Is Not Sending Milestone Comments From the Contact Section of the Award Profile to the Contact Users. (Doc ID 2818693.1)

Last updated on NOVEMBER 08, 2021

Applies to:

PeopleSoft Enterprise FIN Grants - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

The Milestone comments from the Contact section of the Award Profile are not being sent to the Contact users.

Replication Steps:

  1. Set up Award Milestone notification for 'BILL' Milestone Type which is an example from Demo.
  2. Open an Award profile for an Award. Grants > Awards > Award Profile.
  3. Go to the Milestones tab. Add a Milestone with the MileStone Type of 'BILL'. Go to the Details section and click on the 'Contact ID' link to go to the Milestone Contacts page.
  4. Enter the Contact ID/Employee ID who is set up for email notifications. Enter Comments and Click Ok.
  5. Enter the Days Prior To Notify and Notification Due Date field such that the notification can trigger once the 'Process Milestone Notification' process is run.
  6. Run the GM_MILE_NOTI ( Process Milestone Notification ) process using navigation Grants > Awards > Process Milestone Notification.
  7. Notice that the comments from the Milestone Contacts page are not sent to the Contact ID.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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