My Oracle Support Banner

ETL9.2: T&L Exceptions Viewed From The A Mobile Device Does Not Load The Week Of Exception. (Doc ID 2819027.1)

Last updated on NOVEMBER 03, 2021

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

A T&L Exception when viewed and loaded from a large factor device (LFF), the view loads the week of exception.
However, when the same is viewed from a small factor device (SFF)/ mobile, the exception loads the current week of the Timesheet instead of the week of
exception.

REPLICATION STEPS
=================
1) Login as an employee on a large factor device
2) Navigate: Employee Self Service > Time tile > Exceptions tile >Review Exceptions
3) Select the 9/30 day of exception to load the period with that exception
4) The week of the 9/1 - 9/30/21 selected exception to review is loaded
5) Login as the same user on a mobile device
6) Review Exceptions
7) Select the same day of exception
8) The current week was loaded instead of the week of exception.



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.