Employee Self Service Error When Adding or Changing Dependent Address: First operand of . is NULL, so cannot access member Find. (180,236) EO.CA.Address.OnExecute Name:CheckAddressFieldMaxLength PCPC:30667 Statement:491 (Doc ID 2819218.1)

Last updated on NOVEMBER 10, 2023

Applies to:

Symptoms

In Fluid Benefits Enrollment when an employee tries to add or update a dependent/beneficiary Home address, they receive the following error message:

STEPS
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The issue can be reproduced at will with the following steps:
1. Log into Fluid Benefits Enrollment (Navigation: Employee Self Service> Benefits Details > Benefits Enrollment)
2. Select the Plan Tile
3. Click Add/Update Dependent
4. Click on Dependent
5. On the Update Individual Dependent/Beneficiary Information page, click Address
6. Change Same as mine to No
7. Enter Address for Dependent and click Done
8. Error occurs

Cause

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