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ETL9.2: "No Results Found" When Filtering From Time Summary Page. (Doc ID 2819235.1)

Last updated on NOVEMBER 04, 2021

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When using filters on Time Summary from Manager view, they cannot view subtotals by TRC for the time period / "NO Results Found" error is triggered.



STEPS
-----------------------

1. Manager's user profile set with "Default Timesheet Display" = "Time Reporting Period" under Self Service > Reporting Time > User Preferences.
2. Select monthly employee - KU0004 in Demo.
3. Navigate: Team Time tile > Time tile> Enter Time, select employee and report 8 hours KUREG ON 10/13/21. Submit.
4. Navigate: Team Time tile > Time tile> Time Summary, select the same employee.
5. User files with TRC KUREG. The number of hours is incorrect and showing 4 hours KUREG.


Cause

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In this Document
Symptoms
Cause
Solution
References


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