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EMM: Open Task by Date Tile on Mobile Technician Opens a Different Work Order Task After Sorting and Clicking on Actions > Task Details (Doc ID 2819502.1)

Last updated on NOVEMBER 16, 2021

Applies to:

PeopleSoft Enterprise FIN Maintenance Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


Open Task by Date Tile on Mobile Technician Opens a Different Work Order Task After Sorting and Clicking on Actions > Task Details


The issue can be reproduced at will with the following steps:
1. In the Mobile Technician, go to WO and then navigate to task items.
2. Go on the list view.
3. Sort it by Asset ID (or any other field which will change the original order)
4. Click on Actions and Task Details.
5. It takes us to different WO.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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