My Oracle Support Banner

When Submitting Job Application Get Error If Contact Information Was Modified - " Page data is inconsistent with database." (Doc ID 2819535.1)

Last updated on NOVEMBER 04, 2021

Applies to:

PeopleSoft Enterprise HCM Talent Acquisition Manager - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When submitting job application the applicant is getting the following error if a change was made to the Contact Information.
The applicant is not able to move forward or sign out.

Page data is inconsistent with database.
When trying to save your page data, the system found that the information currently in the database did not match what was expected.

This problem can happen if another user has changed the same information while you were making your changes. Note the changes you have made, then cancel the page. Reload the page and view any changes made by the other user. Ensure your changes are compatible and retry, if appropriate.

If the problem persists, it may be a result of an application or other programming error and should be reported to technical support staff.

Possible application errors that can cause this message include:
- changing page data from SavePostChange PeopleCode, without making a corresponding change to the database.
- changing the database via SqlExec at various points, for data that is also in the component buffers.
- database auto-update fields maintained by triggers didn't get defined correctly in Record Field definition or in Record Properties definition.


Steps to replicate the issue :
-------------------------------
1. Main Menu > Careers > Apply for a job > In review and submit page , change contact method and save
2. Change address and save
3. submit application

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.