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ELM 9.2: Performance issue Against SQL View LM_AD_CI_DET_VW on View All Learning Page When Selecting To Modify Supplemental Learning (Doc ID 2819745.1)

Last updated on NOVEMBER 07, 2021

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When navigating to "View all learning" and attempting to select/modify supplemental learning, the system spins and locks up. The performance issue looks to be coming from a pull against the PS_LM_AD_CI_DET_VW view.


The issue can be reproduced at will with the following steps:
1. Navigation: Enterprise Learning > Learner Tasks > View all Learning
2. Search for a learner
3. Select Learner
4. Set the Search Filter to a Supplemental Learning filter
4. Select the “Modify” button for one of the rows

Cause

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In this Document
Symptoms
Cause
Solution
References


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