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"Activity Guide Template Id is invalid. Please check the template id or contact your Portal Administrator" Error During Remote Worker Request Creation (Doc ID 2821171.1)

Last updated on SEPTEMBER 25, 2023

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


Remote Worker Tile was enabled and a new request was being created. After entering all information, the Next button was clicked. The following error popped up:

The issue can be reproduced at will with the following steps:
1. Click on "Remote Worker" Tile
2. Add new request
3. Click on Next button: Error "Activity Guide Template Id is invalid" is returned but the remote working request is getting saved as Draft
4. Going back to the main Remote Worker page and try to delete: Error "SecurityException: You do not have access to Activity Guide Instance ''." is returned.


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