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EAR9.2: AR_STMTS_XML - Process Generates Report in English Language even for Spanish Language Code (Doc ID 2821222.1)

Last updated on DECEMBER 28, 2021

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Ran the AR_STMTS_XML process using the English and Spanish language codes. In both cases, the process generates English template output.

Expected behavior is to run the AR_STMTS_XML process using the English and Spanish language codes. In these cases, the process should generate English template output and Spanish template output.
Peoplecode for AR_STMTS_XML.INIT section is showing that the language code is hardcoded to English.

REPLICATION STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in into PeopleSoft Financial Demo environment;
2. Go to Create customer statements under Main Menu/Update Manager/Create Customer Statements - run control page and Select language as English;
3. Click on run button and select PS/AR Statements Job, it should Click on the run button and select PS/AR Statements Job;
4. Process ran successfully;
5. Expand the Process instance. In Message Log, one can identify that 1 customer statement processes in Statement ID;
6. As one had selected language as English from Run control page, so the XML and report is generated in English;
7. Go to Main Menu/ Accounts Receivable/ Collections Workbench. Here one can see the Statement number and statement image;
8. Report correctly got generated in English as shown - Issue Replication when one selects Language as Spanish from Run control page;
9. Go to Create customer statements run control page and Select language as Spanish;
10. Click on run button and select PS/AR Statements Job;
11. Process Instance ran successfully;
12. Expand the Process instance. In Message Log, one can identify that 1 customer statement processes in Statement ID;
13. Although had selected language as Spanish from Run control page, the XML file and report is generated in English;
14. Go to Main Menu / Accounts Receivable /Collections Workbench- the Statement number and statement image;
15. Even after select Spanish from run control page the report is not getting generated in Spanish, hence this issue is replicable in Demo.

For the replication steps, please review Replication_file.

NOTE: In the  attached document, user details / company name / address / email / telephone number represent a fictitious sample (based upon made up data used in the Oracle Demo Vision instance).  Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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