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Tasks Tile To-Do List Details Page Not Displaying Checklists Formatted Comments or Description Properly After Upgrading from 9.0 to 9.2 (Doc ID 2821966.1)

Last updated on NOVEMBER 16, 2021

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9.2 and later
Information in this document applies to any platform.


After upgrade from CS 9.0 to 9.2, several Checklist items' Comments field configured with line breaks, numbered list & bullet points etc., are not appearing as formatted in the Tasks Tile, To Do list, Task details page.

Steps to reproduce the issue:

  1. In 9.2, run the following Select statement in the backend.
    select * from PS_SCC_CKLSITM_TBL where chklst_item_cd = 'INTWV';
    2. For testing purpose, update the checklist in the back-end using the following SQL to simulate the formatted text stored in the table.

    set descrlong = (select descrlong from ps_crse_catalog where crse_id = '667540')
    where chklst_item_cd = 'INTWV';
  2. Run the first select statement again
    NOTICE: There is no HTML tags on DESCRLONG field.
  3. Check the Checklist Item Setup after update by navigating to Campus Community > Checklists > Set up Checklists > Checklist Item Table
  4. Search and open Checklist Item Code = INTWV
  5. Navigate to Campus Community > Checklists > Set up Checklists > Checklist Item Functions Table
  6. Search for Administrative Function = GEN
  7. Add INTWV and save.
  8. Create Checklist Table for INTWV
  9. Also create Checklist 3C Groups for INTWV
  10. Assign the Checklist INTWV to a student
  11. Navigate to Campus Community > Checklists > Person Checklist > Checklist Management – Person
  12. Click Add a New Value tab
  13. Click Add
  14. Fill in the details
  15. Logout and login as Student
  16. Click Tasks tile
  17. Click on “Interview” task --> Checklist Comments formatting is messed up.




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