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ePro Mobile Device Issues on Create Requisition using Browser Emulators (Doc ID 2822774.1)

Last updated on NOVEMBER 26, 2021

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Steps to Reproduce the Issue:
-------------------
The issue can be reproduced at will with the following steps:
Mobile - ePro Cart Icon
1. Login to PS Application and Press F12
2. From the Chrome browser press F12 or select Inspect/Application
3. Press Toggle Device Toolbar - iPhone 6/7/8 then iPad, iPad Pro, Galaxy S5
4. Create an ePro Requisition
When Creating a Requisition on a mobile device the Cart Icon moves around the top bar depending on what device you are using. Here it can see that the cart icon appears in front of the search bar and also hides behind the search bar making it un-clickable on the iPad.

Mobile ePro Cart Page
5. Creating a requisition - Cart Page
Add a special request and press Add to Cart
6. Press on Cart icon for Requisition Summary
Price and Currency code are not on the same line and is confusing.
The Quantity, UOM and the Select magnifier glass icon are not on the same line and due to this users a thinking the UOM cannot be changed.
Mobile ePro Checkout page
7. Press Checkout
The formatting on these pages on a mobile phone devices is not user friendly.
The field headers and information is not aligned well and is displayed over two lines.
Scrolling down to the Requisition lines it appears that some field headers are missing and there is some overlapping of clickable boxes.
On an iPad the box to click select the item line still overlaps the search box.
The field headers are still missing.
The buttons on the bottom of the page display in a different order to that on desktop
Mobile ePro Additional Buttons when browsing a catalog
8. Press Cotinue Shopping - Catalog
When creating a Requisition and browsing catalog items, ‘Additional’ buttons appear at the bottom of the page.
As the user is already creating a requisition - there is no purpose for the ‘Create New Requisition’ button.
9. Click on the Create New Requisition button
When click on it, in PS Demo it returns to Catalog Search
Also, the cart icon is not visible in PS Demo. If click on 'Done' - the initial item from cart still displays so user cannot be sure what the purpose of the 'Create New Requisition' button is.
13. The other button under 'Additional' is My Requisitions This can be accessed via the Actions Menu in the top right.
These buttons appear to add no value and also take up space on smaller devices such as phones.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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