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EPY: PUM39 New Direct Deposit Process Is Creating Duplicate Prenotes in DDP001 (Doc ID 2824666.1)

Last updated on NOVEMBER 29, 2021

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When testing the direct deposit file, we noticed some of the prenote lines are being duplicated.  There are 2 companies in the file and the prenotes for the last Pay Group of the first company in the file were duplicated.

As per the analysis, SQR update of the staging tables for the pre-notes status is needed to fix this issue.


The issue can be reproduced with the following steps:


1. Apply PI #39 and have multi company and multi Pay Group combination

2. Setup an employee for Direct Deposit with prenotification turned on - Payroll for North America>Employee Pay Data USA>Request Direct Deposit

3. Run DDP005 and DPP006 - Payroll for North America, Payroll Processing USA, Create Direct Deposits, Prenotification Report, Direct Deposit Prenotification & Prenote Memo, Direct Deposit Prenote Memo

4. Run DDP001 to see if the prenote is in the file for the employee - Payroll for North America, Payroll Processing USA, Create Direct Deposits, Create Direct Deposit File, Create Direct Deposit File



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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