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View PO Dispatch Document Using SQR Report Triggers REN Server and Generates Error '504 Gateway Time-out' Even if REN Server is Disabled (Doc ID 2824689.1)

Last updated on MARCH 06, 2023

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


System is triggering REN Server and gives an error message, when trying to view PO Dispatch Document (SQR Report), even when REN Server is not configured and disabled.


Steps to reproduce the issue:

1.Navigation: Set up Financials/Supply Chain>Install>Installation Options> Purchasing>Uncheck the Enable XML Publisher check box and click Save.
2.Navigation: Set up Financials/Supply Chain>Install> Product Related> Procurement Options>Supplier> Configure External Access >Print Options=via Report Repository
3.Login via the Supplier Portal.
4.Click the PO Acknowledgement tile.
5.On the PO Acknowledgement page: Click the Filter icon, Enter/Select a Date Range, click Done.
6.Click the Action Dropdown. Select the View PO Dispatch Document, the error message below appears.



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