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EBI 9.2 : VAT Defaults is Getting Calculated Incorrectly for Multi-location Customer (Doc ID 2824708.1)

Last updated on NOVEMBER 30, 2021

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


When creating an invoice for a customer with 2 locations, the address and VAT defaults are always initially populated as per settings for Location 1 in the Customer setup. Then, if you change the location to #2 on the invoice, the address for location 2 is populated - but the VAT defaults are not changing with it i.e. they are still the VAT defaults coinciding with Location #1.

For example, if Location #1 is a Canadian Location and Location #2 is a USA location and the invoice is shipped to location 2 there shouldn't be any VAT. However it is still calculating the VAT. Kindly explain this behavior?


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