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E-PRCS: Unable to View Nested PSJob Steps in Process Monitor After PT 8.59 Upgrade (Doc ID 2825748.1)

Last updated on JANUARY 26, 2022

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.59 and later
Information in this document applies to any platform.

Symptoms

When drilling into large nested PSJob name in Process Monitor to try and view details of lower nested processes or PSJobs, the Process Monitor pushes the user back to the main PSJob level without allowing access to the lower PSJob steps, causing this information and file access to be unreachable via Process Monitor to be able to administer the job further or access related output details.
 
The issue can be reproduced with the following steps:

1. Create a nested PSJOB down to about 5-6 levels. (Navigation: PeopleTools > Process Scheduler > Process Scheduler Jobs).

     For this test one called "MAINJOB" was created along with "TSTJOB1" through "TSTJOB5".

     Added other sample jobs at each PSJOB level along with sample processes included in each job (i.e. sample processes like XRFWIN, AEMINITEST, and sample jobs like 3SQR, 3CBL, ALLTYPES).

2. Each PSJOB added to PRCSMULTI component with TLSALL Process Group security for the job definition.

3. Then schedule MAINJOB from System Process Requests page (Navigation: PeopleTools > Process Scheduler > Schedule Process Requests).

4. Go to Process Monitor (Navigation: PeopleTools > Process Scheduler > Process Monitor) and click on the Process Name link "MAINJOB" to drill into the main job.

5. Proceed to drill into TSTJOB1 and then into TSTJOB2 inside of TSTJOB1.

6. Observe after drilling down a couple times the screen takes you back to the MAINJOB view (as if the page refreshed) instead of allowing further drilling into other lower processes or job steps. This makes accessing lower job steps a problem so output, details, and logs cannot be reached.

Cause

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In this Document
Symptoms
Cause
Solution
References


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