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E-CLOUD: "ERROR psc_utils.py 1458 Exception happend while fetching tools version:list index out of range" When Deploying a New PUM Image Environment (Doc ID 2825977.1)

Last updated on DECEMBER 08, 2021

Applies to:

PeopleSoft Cloud Manager - Version 12 and later
Information in this document applies to any platform.

Symptoms

When attempting to deploy a new PeopleSoft Update Manager Image using PeopleSoft Cloud Manager, the following error occurs.


The issue can be reproduced at will with the following steps:
1. Subscribe to an update channel on PeopleSoft Cloud Manager.
2. Use the DPK files downloaded from the channel to deploy a PUM environment.
3. Error occurs during the PeopleTools file deployment.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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