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E-KB: Error when Viewing Dashboards via the Kibana Menu Under Reporting Tools: 'Error in token generation process PTSF_KIBANA_COMP.Activate PCPC:5440 Statement:70' (Doc ID 2826477.1)

Last updated on JULY 09, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.59 and later
Information in this document applies to any platform.

Symptoms

Unable to view the Kibana dashboards on Kibana 7.10. When accessed via the Kibana Menu Under Reporting Tools (PeopleTools > Reporting), it gives an error on the top of the page, 'An error has occurred that has stopped this transaction from continuing'. On the middle of the page, the error in check box is,

 

It works with PeopleSoft Administrator role only. If the user does not have this role, they can't view the Kibana dashboards.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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