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EAP: Voucher Build Changes Gross Amt On Header To The Merchandise Amount On Line Incorrectly (Doc ID 2827097.1)

Last updated on DECEMBER 10, 2021

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When building vouchers from both XML invoice and RTV at the same time and XML invoice has Gross Amount <> Merchandise Amount,
Gross Amount changes to the merchandise amount erroneously.

Step:
---------------------------------------
1. Navigate to Purchasing > Purchase Orders > Add/Update POs     
   Create and dispatch PO.

2. Create data in staging tables (XML via integration broker OR using Excel Upload for Voucher template)

3. Navigate to Purchasing > Return to Vendor/Supplier > Add/Updte RTV
   Adding the RTV transaction.

4. Navigate to Purchasing > Return to Vendor/Supplier > Dispatch RTVs
   Dispatching the RTV transaction.

5. Navigate to Purchasing > Return to Vendor/Supplier > Reconcile RTVs
   Reconciling the RTV transaction.

6. Navigate to Accounts Payable > Batch Processes > Vouchers > Voucher Build
   Run voucher build.
   Make sure the RTV and XML interfaces (or Excel Voucher) are selected to run together.

7. Navigate to Accounts Payable > Vouchers > Add/Update > Regular Entry
   After running voucher build the gross amount was changed to merchandise amount.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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