EEX 9.2: Expense Report Lines Above Two Routed To Delegator Even When "Include Delegator" is Disabled In Delegation Configuration (Doc ID 2827122.1)

Last updated on DECEMBER 13, 2021

Applies to:

Symptoms

Expense Report Lines above line 2  are routing to Delegator Even When "Include Delegator" is Disabled in Configure Delegation Transaction.

Setup:
1. Turn of the "Include Delegator" Option for Expense Report in Configure Delegation Transaction
       Navigate to  Enterprise Components  > Delegation > Delegation Transaction
2. Setup HR Supervisor level approval for Expense Report
       Set Up Financials/Supply Chain > Product Related > Expenses > Management > Approval Setup > Map Approval Trans Definition
3. We need to test the delegation, make sure users have a minimum EODL_User (Delegation user) role

Steps:
Let's say User B is the Approver/Supervisor for User A

1. Log in as a User B and submit a delegation request to User C
2. Log in as a User C and accept the delegation submitted by User B
3. Create an Expense Report for more than 2 lines and submit it

• Expense Report routed to User C correctly but except the first two lines routed to User B also. The approval Chain of the transaction shows Multiple Approver (User B and C) for all the lines above line 2. All the lines should have routed to only User C as the "Include Delegator" checkbox is turned off on  Configure Delegation Transaction

Cause

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